Luxembourg rises to third place in the EU’s 2022 eGovernment Benchmark

03 November 2022

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eLuxembourg

Digital government is a priority for Luxembourg as a means to deliver more responsive and trusted services.

Luxembourg was ranked third in Europe in the ‘eGovernment Benchmark 2022‘ ranking by the European Commission. The eGovernment Benchmark compares how governments in 35 countries around Europe deliver digital public services. Luxembourg’s ranking shows strength as it jumped two places compared to 2021 and eight places compared to 2020.

eGovernment in Luxembourg

The European Commission’s 2022 eGovernment Benchmark placement of Luxembourg in third position shows a positive trend as Luxembourg scored 5th in the 2021 rankings and 11th in 2020. The report cited how Luxembourg improved position due to sustained development of online public services available on MyGuichet.lu and Guichet.lu.

I am delighted with this international recognition of the efforts made by Luxembourg in terms of eGovernment. I congratulate the teams of the ministry and the CTIE [Government IT Centre], who work tirelessly to achieve efficient digital public services and who have thus participated in this progress, which places Luxembourg among the best in terms of eGovernment.
Marc Hansen, Luxembourg’s Minister Delegate for Digitalisation

Research to accelerate public administration’s digitalisation

In February 2022 the Interdisciplinary Centre for Security, Reliability and Trust (SnT) of the University of Luxembourg and the Luxembourg Ministry for Digitalisation concluded a four-year agreement to speed up the digitisation of the public administration, starting with digital identity documents.

As part of this agreement, specific topics are being addressed through collaborative research contracts including exploring use cases for digital identities. This project, entitled “Digital Identities for Luxembourg”, contribute to further position Luxembourg as a leader in digitalisation and shape the development of digital identities at the EU level.

Research to accelerate public administration’s digitalisation

Digital Transformation: a priority in Luxembourg’s national research and innovation strategy

The upcoming digitalisation will imply fundamental changes for industry and service providers that are active in Luxembourg. The country has the ambition to become a knowledge-driven data economy actively seeking to diversify its economic activities taking up the latest technological developments and providing high value added.

Data modelling and simulation are seen as a key enabling technology in this area. It also includes new communication and computer systems and the associated challenges regarding cybersecurity needed for a trusted datadriven economy in an ever more connected world.

This all can be applied in the field of “govtech” in the public sector.